Yes. Our formulas are pH-balanced, alcohol-free, and gentle enough for everyday care, even on sensitive skin.

All the details can be found on the product page, just click on the item you're interested in to learn more about what it does and how to use it. If you're still unsure, feel free to contact us.
We’re happy to help you pick what’s right for your routine.

Yes. Our Pristine Gel, Drizzle Mist, and Nectar Oil are all designed to support a healthy intimate environment, soothe irritation, and keep odor in check.

Yes you can! They each serve different purposes — Nectar Oil deeply hydrates and smooths, while Mellow Cream helps with brightening and evening tone. Layer them or alternate based on your needs.

Our products are formulated without harmful ingredients and are designed to be gentle and non-irritating. That said, we always recommend checking in with your doctor or gynae if you have any concerns.

Yes, our products are safe to use during your period. They help support hygiene and comfort, so you can feel clean and refreshed throughout the day.

Never. VULTRIX is proudly cruelty-free and always will be.

Changes can only be made within 24 hours of placing your order. Please contact us via email or WhatsApp with your order number and the details you'd like to update. We’ll do our best to accommodate, but once your order has been processed and shipped, no further changes can be made.

We're so sorry for the mix-up. Please reach out to us via email or WhatsApp within 3 days of receiving your order, and include your order number along with clear photos of what you received. We’ll review and make it right as soon as possible.

We’ve got you. Take a photo of the damaged product and your order number, send it to us via WhatsApp or email. We’ll sort it out for you.

We currently offer domestic shipping within Singapore. For international shipping, just reach out, we’ll do our best to assist!

A flat rate of $5 applies to orders below $50, while orders of $50 and above enjoy free shipping.

Need international shipping? Contact us for a quote.

We process orders within 1-2 business day. Local delivery takes around 2–3 working days. For international orders, shipping typically takes 7–21 days, depending on your location.

We do not accept cancellations or refunds once an order is placed. Please double-check your items before checking out. If you’ve made a mistake, you may request a change of items, as long as the replacement items are of the same value.

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Just click “unsubscribe” at the bottom of any of our emails — no hard feelings.

No. Only one promo code can be used per order.